Community Manager
Every Time I try to log in, it shows Error code EC 10000 (sometimes EC 10500). What's the point of purchasing EA Games if all the games I have purchased, I can't access anymore? Origin worked fine, you destroyed every credibility left by moving to EA App which is not working for most users. On the rare occasions that I'm able to log in, it doesn't launch games.
CM edit: edited title for clarity.
Hey Man, I faced the same problem too, turns out my vpn was on. If you turn it off (atleast in my case) it worked.
That was my problem also. EA blocks you from using a VPN.
Lotss of thanks to you mate ! This also worked for me.
that worked. thanks pal. my vpn was on too
@kxen wrote:Hey Man, I faced the same problem too, turns out my vpn was on. If you turn it off (atleast in my case) it worked.
god bless your soul lol I didn’t think it was that easy! i turned it off and it worked! thanks 😊
thanks
estaba igual y esto me funciono. ONU
Community ManagerHey Everyone,
If you are still receiving these errors, please provide all of the following information so that we can forward it to the team.
EA App
EA ID: Matthew4170
Windows OS: 10
Windows OS Version: Version 22H2
GPU Model and driver: NVIDIA Geforce GTX 1660 Ti, 31.0.15.1694
Antivirus installed: Emsisoft Anti-Malware
Connected Via VPN: NONE
Region: USA
I am using an internal SDD for EA App.
Started happening about a week or so from now. As soon as I decided to start using offline mode, and running into those 4+ hour sessions utilizing offline mode. Still happening.
No other errors.
(One thing I'll note, when I was writing up the bug report, I reported the error code as 1501, not 10501. Oops.)
EDIT: I have a specific file that seems to be all about the exact error. And wasn't sent according to the Error reporter log. Attaching.
