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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
kxen's avatar
kxen
2 years ago

Hey Man, I faced the same problem too, turns out my vpn was on. If you turn it off (atleast in my case) it worked. 

kxen's avatar
kxen
2 years ago
@kxen faced the same error too, turns out my vpn was on. Turned it off worked for me
  • Mazeloth's avatar
    Mazeloth
    2 years ago

    That was my problem also. EA blocks you from using a VPN.

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