Community Manager
Every Time I try to log in, it shows Error code EC 10000 (sometimes EC 10500). What's the point of purchasing EA Games if all the games I have purchased, I can't access anymore? Origin worked fine, you destroyed every credibility left by moving to EA App which is not working for most users. On the rare occasions that I'm able to log in, it doesn't launch games.
CM edit: edited title for clarity.
Community Manager
@FURY_LKO wrote:
100% FIXNow finally after 55 days I resolve my "Game Not Launch" issue myself, now I am play my steam purchased ea games.I create multiple cases regarding this issue which is "Case #143131057, Case #145497253, Case #145329640, Case #145222430, Case #145115966 & Case #144944050". But my issue was not resolve. I have got poor ea team support.I resovle "login failure, Link2EA.exe problem and EC:10000" error myself.You Can Fix this Issue Follow this steps :::::::1. Go to Control Panel >> Click Network & Sharing Centre2. On Left Pane Click Change Adapter Settings3. On your Ethernet Right Click and Clinck on Properties4. Untick "Internet Protocol Version 6 (TCP/IPv6)"5. Enjoy!THIS IS 100% WORKING STRAGHT SOLUTON!!!!!
Hey Everyone, Let me know if this does or does not work for everyone. I love Solutions and if this works, we can certainly pass that info along. 👍
This worked for me. Instantly.
its not working for me
send me your error screenshot and ea log file which is stored in "%localappdata%\Electronic Arts\EA Desktop\Logs".
also attach dxdiag report
Didn't work for me either. I've played like a bit more than a week ago and now EA App is preventing me from playing.
Like why tf can't we just run the exe without this stupid launcher.
I tried the steps but it still fails. What error log do you need?
I tried using various network settings (including changing DNS to Google address and changed networks), tried using my mobile hotspot, completely disabled my AV, and I still get the error code EC:10000. I also tried using EADesktop and EALauncher apps but still get the same error. Interesting note, when I purposefully enter the wrong password, it immediately knows, but when I enter the correct credentials, I get the EC:10000 error code. At this point, I think I am just going to get a refund. It should not be this difficult to play a game. They should go back to discs and get rid of the electronic crap because it just creates headaches.
So after all the trouble shooting.... nothing worked.
you know what? i´m happy that its just a game from the xbox gamepass... problems after problems with all that EA stuff.
