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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
priteshstayade's avatar
priteshstayade
2 years ago

Every Time I try to log in, it shows Error code EC 10000 (sometimes EC 10500). What's the point of purchasing EA Games if all the games I have purchased, I can't access anymore? Origin worked fine, you destroyed every credibility left by moving to EA App which is not working for most users. On the rare occasions that I'm able to log in, it doesn't launch games.

CM edit: edited title for clarity.

RhysWizardSloth's avatar
RhysWizardSloth
2 years ago
@priteshstayade Ive had this issue so many times over the past week. One way I've found to fix it is to change the internet network that you are using. I switched from my home WiFi to mobile hotspot and the issue was resolved. Hope this works for you!

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