Community Manager
Community ManagerHey @BossHug2004
Let's see if something is blocking the app on your PC. Create an administrator account in Windows and then start the downloading process.
@EA_Pulsar wrote:Hey @BossHug2004
Let's see if something is blocking the app on your PC. Create an administrator account in Windows and then start the downloading process.
The issues that he and many others are encountering is that we cant connect to ea log in servers. this is on and off. sometimes we can connect, other times we cant. when it happens we cant log in to ea app nor ea.com. If we go to ea.com and click on login we are redirected to offline page at this link: https://signin.ea.com/p/juno/offline?locale=en&theme=eahelp
This is an EA issue that EA needs to fix and its nothing we users can do on our computers. Its been going on a lot lately and downdetector shows that its ongoing issue every day. We obviously have internet connections and we can log in when EA servers allow us.
I also have this issue and couldnt log in until now today but I logged in fine yesterday. I couldnt log in on Monday but could at random days on Sunday. And every time I could not log in with ea app i couldnt log in to ea.com either.
Please report connectivity issues to devs teams instead of asking users to spend hours troubleshooting something that is a server issue.
This error code comes up whenever I try to log in, what do I do!? I feel like I've tried everything, but nothing fixes it. I haven't had access to my games for weeks now. I cant believe I've paid so much money for my games and I cant even access them... Anyone who has the same problem and hopefully a solution?
