Forum Discussion

Community Manager

1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

mathildeves

1 year ago

Hi!

Is there an solution on that error code? I`ve tried at least for a week to log into my account without any luck, and I`m starting to get pretty annoyed.

Tried to download it plenty of times (on both Macs, i5 and M1 and both are on the last supported update), tried different networks and done the things that have worked for other people.