Community Manager
Hey,
I have been trying for four days now.. When I open EA it says it can not connect to servers, then sends me to log in. I try to log in, but only get this message:
Something went wrong
Due to the effects of a particularly stubborn issue, you will need to log in again.
Errorcode: EC:10500
I have tried any tips from the sims forum and my internet deliver.
Things I have tried:
- Delete the app, and download again.
- Everything to do with firewall
- Restarted my router
- Change my internet connection and server
- Tried to use my mobile internet.
- I have been in contact with the company that I deliver internet subscription, they tried and failed.
- I have been in contact with Telia (yes did see a post here earlier that Norwegians have this issue with Telia) and they where unaware of the problem and could not fix it.
Please help me with this issue, I need my chill sims weekends now in a very stressful time in my life.
For the last 2 weeks ive been getting the 10500 error code and can't log in or use the ea app, ive contacted ea but they've been saying for the last weeks that they are working on it but nothing is still happening
