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GinaMarieOynohs's avatar
GinaMarieOynohs
Seasoned Scout
1 year ago

How to make the EA Store recognize the purchases I made through Origin? (Sims 4)

Hello, I finally transitioned to EA. The issue I am having is that the store does not recognize any of the expansion pack/game pack/kits/etc. that I purchased for Sims 4 through Origin. When I loa...
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

Hello,

Let's try clearing the cache for the EA app with the steps here- if you're still not able to install your owned DLC, please let me know! 

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