How to run Ultima VII: Part 2?

I own the Ultima VII: Complete Edition, which includes Ultima VII Parts 1 and 2. After install, I click "PLAY" and it launches Ultima VII: Part I (Black Gate/Forge of Virtue). The Ultima VII: Part II is treated as an add-on, but when I click "Manage Add-Ons" in the Game Hub, I see Ultima VII: Part II listed as "installed" but it is NOT clickable and there is no way to actually launch U7: Part 2. 

By the way, I had no issues when the games ran on the Origin Client, but it does NOT launch on the EA app. How do I launch Ultima VII: Part 2?

Bumping the thread.

I have the same problem. I literally just finished Ultima VII and there's nothing for part 2. I'm positive I double checked that it came with Serpents Isle when I paid for it a few months ago, otherwise I would have just found a sketchy torrent to download.

Please tell me you received an answer somewhere? I was able to locate the actual game files, so I know it was installed, just have no way how to make the EA player load it, because there isn't a way to access 7 pt 2 without loading it separate. 

Same issue... is there a way to run this?

doesn't work for me either.... no idea how to run Serpent Isle

Hi all,

I'm going to close this thread to stop it from being necro'd.

If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread.

Thank you.