How to stop the T&C from coming up repeatedly?
The new terms and conditions pop up is coming up every time I open the EA app. Is there a way to force it to save my answer and stop it from coming up?
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHi @twinkles21,
That's... Not supposed to happen. 🤔 Could you try to clear the EA app cache and see if that fixes it? https://answers.ea.com/t5/Information-Guides-and/GUIDE-Troubleshooting-the-EA-app/m-p/13046148#HowToClearTheEAappCacheAppRecovery
Additionally, if you are on a Windows PC and you can't open the app itself to go through the App Recovery process, you can find the shortcut for it in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop.
That's... Not supposed to happen. 🤔 Could you try to clear the EA app cache and see if that fixes it? https://answers.ea.com/t5/Information-Guides-and/GUIDE-Troubleshooting-the-EA-app/m-p/13046148#HowToClearTheEAappCacheAppRecovery
Additionally, if you are on a Windows PC and you can't open the app itself to go through the App Recovery process, you can find the shortcut for it in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop.
Hi There, Thanks for the reply @EA_Leeuw . I followed the directions and cleared the cache. When the EA app opened after, my installed games were not listed as 'installed' anymore. So, I rebooted and when it opened the EA app again, it was asking to accept the T&C again.
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