How to stop the T&C from coming up repeatedly?
The new terms and conditions pop up is coming up every time I open the EA app. Is there a way to force it to save my answer and stop it from coming up?
Forum Discussion
I've not heard anything further, but I thought I would provide another update. Just now I've turned on my PC and when the EA app opened, it prompted for my login information again. Once the EA App opened, it's once again not registering that I have some games installed. Specifically The Sims 4. I've attached screenshots of both. I'm going to reboot my PC and see if it again prompts to accept the T&C like yesterday.
EA_Leeuw
Community Manager
Community ManagerHi @twinkles21,
Could you try to repair the client?
https://answers.ea.com/t5/Information-Guides-and/GUIDE-Troubleshooting-the-EA-app/m-p/13046148#HowToRepairTheEAapp
Could you try to repair the client?
https://answers.ea.com/t5/Information-Guides-and/GUIDE-Troubleshooting-the-EA-app/m-p/13046148#HowToRepairTheEAapp
Hi @EA_Leeuw
I followed those instructions and downloaded the client and ran the repair. After the app opened, The sims 4 showed as installed but both Sims 3 and Mass Effect Legendary were showing as no longer installed (screenshot attached). I rebooted the PC, and once the EA app opened it asked to accept the T&C again. I've attached that screenshot as well, and included the computer time for clarity.
I just fully uninstalled the EA app and reinstalled it and on reboot it's asking me to accept the T&C still.
Featured Places
