I’m requesting help with EA Account Recovery.

My old EA account email is: [edit: email address removed]

I can no longer access this EA account (I can’t log in), and I need help to restore access to the account.

Important notes:

• This EA account is NOT linked to Steam / PlayStation / Xbox / Epic.

• I am NOT requesting entitlement transfer to another EA account. I am requesting recovery of access to this original EA account.

Information I can provide for verification (please tell me what you need):

1. EA ID:[edit: email address removed]

2. Approx. year/month when the account was created: Aug 31, 2014

3. Country/region where the account was mostly used: China

4. Previous login devices (PC/console) and city: PC

5. Purchase proof:Please see the accached file.

• Order number / transaction ID: Please see the accached file.

• Game titles purchased on this account and approximate dates/years: The SIMS 4, The SIMS 3, The SIMS CITY

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