I...
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 18.11.21 19:01
Summarize your bug When I open the "EAappinstallator.exe", there is a pop-up of window saying: "the app is already installed" and when I click on "Open the EA app" shows another window, which says: "Windows can't find 'C:\Program Files\Electronic Arts\EA Desktop\Ea Desktop\EAlauncher.exe'. Make sure you've typed the name correctly, then try again." When I click this, the app closes.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Uninstall the EA app files' folder and try to install it from "EAappinstallator.exe",
What happens when the bug occurs? There is a pop-up of window saying: "the app is already installed" and when I click on "Open the EA app" shows another window, which says: "Windows can't find 'C:\Program Files\Electronic Arts\EA Desktop\Ea Desktop\EAlauncher.exe'. Make sure you've typed the name correctly, then try again." When I click this, the app closes.
What do you expect to see? An installation workability.
Please, I need quick help.
@TeahouseFox Usually this happens when they just removed all the files for EA Desktop instead of using the Windows Settings to uninstall the app.
That means that the registry still thinks that the game is installed and that's when the error message pops up.
Usually this is a simple fix by using the Microsoft tool as mentioned in this thread:
I'll lock this topic to prevent duplicate topics.
