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hukup_XD's avatar
hukup_XD
4 years ago
Solved

I...

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Installer W...
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TeahouseFox's avatar
TeahouseFox
4 years ago

Quick question - 

When you say you uninstalled the EA App files folder, do you mean you deleted the folder, or you uninstalled the EA App from Apps and Features in Windows Settings?

If you just deleted the folder, you may have left it in an unstable state. Or, you attempted to uninstall it correctly, but the application bugged out and didn't clean up after itself. Either way, I found a thread about how to uninstall EA Desktop when it's refusing to uninstall. 

Hope that helps.

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

@TeahouseFox Usually this happens when they just removed all the files for EA Desktop instead of using the Windows Settings to uninstall the app. 

That means that the registry still thinks that the game is installed and that's when the error message pops up. 

Usually this is a simple fix by using the Microsoft tool as mentioned in this thread:

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Can-t-install-reinstall-EA-Desktop/m-p/10852106#M5231

I'll lock this topic to prevent duplicate topics. 

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