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Hi @ChoiiBoy,
You should still be able to link your Twitch Prime account to your EA Account.
Please see the following article: How to link your EA Account to Twitch
Link from your EA Account settings
- Go to your EA Account settings. If you’re not already logged in, this is where you’ll log in.
- From your EA Account settings, click Connections.
- Scroll down and find Twitch, then click Link.
- You might be asked to verify your account by entering a security code.
- If you’ve set up App Authenticator, we'll send your security code to your phone.
- If you haven't set it up, you'll get your code via email.
- Log in to your Twitch account, or sign up to create a new Twitch account.
- Click Authorize, and you’ll be taken to a new window. Click Link accounts.
You’ll now see that your EA Account and Twitch accounts are linked in Connections.
Link accounts from our Twitch linking page
- Go to our Twitch linking page and log in or create a Twitch account.
- Make sure you’re logging in to the Twitch account where you want to watch streams and get rewards.
- Click Authorize.
- If you have Login Verification turned on, enter your security code and click Log In.
- If you set up App Authenticator, we'll send your security code to your phone.
- If you haven't set it up, you'll get your code via email.
- Click the Link Accounts button to link your EA and Twitch accounts.
- Make sure you’re linking the right Twitch account to your EA Account—you can’t link another Twitch account later.
- You'll get a notification that you're successfully linked.
You’ll now see that your accounts are linked in the Connections tab of your Twitch Settings. You should see Electronic Arts listed under Other Connections.
In case you need to unlink a different account, you can find instructions on this article: Unlink your platform accounts from your EA Account
- 2 years ago
Thank you for your reply!
My Twitch and EA accounts are linked, they were linked for 3 years, at least that's what it said in Twitch settings. I've also disconnected and reconnected that link just to be sure. But when it comes to claiming my Twitch drops, the same thing happens!
You can see my journey trying to claim my drops in the attached files bellow.- 2 years ago
Here are the last 3 attachments
- EA_cuervo2 years ago
Community Manager
Thanks for providing the screenshots, that's very helpful!
Since the accounts are already linked and you're being asked to link them again when claiming the content, that might be causing the error at the end. Have you tried unlinking them and then claim the content to then link during the claiming process?
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