Forum Discussion

Newcomer

7 months ago

I can't add my debit card for payment

Hello! Has anyone had trouble adding a new debit card to their EA account? I’m trying to add a new card, but EA won’t accept it – even though: - Internet payments are enabled - The card works fin...

Community Manager

6 months ago

Hi RosaliaSimmer,

I'm sorry to hear that you're having issues with your payment method. If you're unable to add your card, please check the following article for possible troubleshooting steps: Troubleshooting payment issues in the EA app.

I hope this helps.