I can't download my game and I can't see my library on ea app
I can't download my game and I can't see my library
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @yagizhsgr can you do me a favour and check your purchase history to see if your purchases are reflected there.
It may be the case that you have more than one EA account and have logged in on a secondary account
Darko
I am having the same issue. 1.) It says I do not own any games. Sometimes it shows a pop up saying my games have been removed due to the lack of subscription but I do not need a sub for sims4, which is the only game I own through EA. 2.) The EA app will let me look up games, 3.) but as soon as I click on them they become inaccessible and blank out. I have linked photos for each issue I have in order as numbered. I was also able to access it thought my xbox, that is linked to this account, May 23rd-28th, but since then have no longer been able to do so.
I have uninstalled reinstalled 3-4 times, checked my firewall, logged out and back in, removed all my mods and more. I even had a IT person take a look and redo all the steps I did, and he said its a problem within the app. It started May 22nd at midnight. Since then I have not been able to play sims4, which is disheartening because I dropped a ton of money into sims4.
