i cant get sims to update
I can't seem to update my sims 4 it seems to stop at 60% on the prepare part
Forum Discussion
1 Reply
EA_cuervoCommunity Manager
Hi there,
Have you tried any troubleshooting steps yet?
If you haven't tried any steps yet, I suggest that you start by clearing the EA app's cache:- Go to the EA app's menu. On Windows, select the three dashes in the far-left corner of the EA app. On macOS, click Help at the top of the screen, then choose App Recovery.
- Scroll to Help.
- Click App recovery.
- Select Clear cache.
Let us know if that helps,
