I can't link my Epic Games Store Account

Question

Product:&nbsp;The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post)37b93274-2e64-422d-9c4b-44da26d1df5aWhich client functionality are you experiencing this bug with?&nbsp;Download Any Game in Epic Games Store&nbsp;When did this happen? (dd.mm.yy hh:mm)&nbsp;05.05.2024Summarize your bug&nbsp;Star Wars: Jedi Fallen Order&nbsp;How often does the bug occur?&nbsp;Every time (100%)Steps: How can we find the bug ourselves?&nbsp;When I try to download games that I have purchased from the Epic Games Store, it automatically installs the EA App and then I receive an error saying, ‘Something went wrong: To continue linking your EA Account, head back and start over.’ I have been trying to solve this issue for months after receiving this error. I have listed the things I tried for a solution below.What happens when the bug occurs?&nbsp;Epic games store and EA App not linkedWhat do you expect to see?&nbsp;Any EA Game download in to the Epic Games Launcher‌I can`t launch/download the any EA game in Epic Games Launcher, I get an error :&nbsp;"To continue linking your EA Account, head back and start over."&nbsp;I tried to uninstall EA App and install from original site and App Recovery but still the same problem, would you please help me how to fix this problem. I tried reinstall EA App and Epic Games Launcher and clear caches but my problem still the same problem. I have recently updated my EA App account’s password, and it does not contain any special characters

ea_pulsar · Answer

Hey&nbsp;@sinaturkk&nbsp;
This error could indicate that your Epic account was already linked to another EA account. Please try to log in with any other email you own and check your Epic account settings to see if it is connected.&nbsp;

Also, you can&nbsp;check the Connections page in your EA Account settings&nbsp;to see if you’ve linked your accounts before.

sinaturkk · Answer

No, unfortunately, my Epic Games Store account or my EA App account is not linked to another account.

q4jmaxuxe4j2 · Answer

Same error trying to install Battlefront II Celebration edition... helpdesk seems working on that, but it's weeks now...

rafaalexsilva2 · Answer

Im having the same problem, and i dont hv any ea accounts linked to my epic account, and the epic account opition doesnt show up on the link apps on EA. Trying to open dragons age here

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I can't link my Epic Games Store Account

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