Forum Discussion

Jeapy's avatar
Jeapy
Rising Newcomer
3 days ago

I can't log in EA app

I can log in from web browser or PC app but companion app says your password is wrong you should reset it. No matter how many times I change my password, I keep getting the same error and I can't log into the app.

 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Heya Jeapy​ 

    If you're being prompted to continuously reset your password, it sounds like you may be resetting the password for the wrong EA account. 

    If you need help verifying your login details I'd recommend getting in contact with the live support team here so they can take a look with you and help you regain access to your account. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,435 PostsLatest Activity: 8 hours ago