Forum Discussion

ajoyw99's avatar
ajoyw99
2 years ago

I Can't Open the App - Background Services Crashed

So, I've been trying to open the app, and the Sims 4, but neither will open. I get a message from the EA app that the background services crashed. I have tried to uninstall and reinstall the app, but...
bug
mac
pc
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @dornellesfe @ajoyw99,

We're already tracking these errors here:

For Mac: https://answers.ea.com/t5/Technical-Issues-Mac/Mac-EA-app-quot-The-app-crashed-unexpectedly-quot-or-quot/td-p/13725926

For Windows PC: https://answers.ea.com/t5/Technical-Issues-PC/PC-EA-app-quot-The-app-crashed-unexpectedly-quot-or-quot/m-p/13725907#M1707

If you're experiencing the same or a related problem, please respond to one of these threads.

 

Thank you.

 

I will be closing this thread.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,821 PostsLatest Activity: 11 days ago