Forum Discussion

3 years ago

Solved

I have DLC（The Sims 4: Cottage Living） but unable to play!

I have already bought 《The Sims 4: Cottage Living》, the main menu also indicates "I have this content package", but enter the game shows "you don't have the content"! What can I do to solve this ?:...

bug

mac

EA_Solaire
3 years ago
@XiaoKanXie

Okay, let's uninstall and reinstall The Sims 4 and your DLC, let me know how that works for you.

EA_Solaire

Community Manager

3 years ago

Hello @XiaoKanXie,

Are you playing through Origin or the EA App? Where did you purchase Cottage Living from?

XiaoKanXie
3 years ago
I purchase Cottage Living from Origin, a few days ago I installed the EA app, now I playing game through the EA App. My other DLC can run normally, in addition to Cottage Living. 😢
- EA_Solaire
  Community Manager
  3 years ago
  @XiaoKanXie
  
  In your game library in the EA App if you click on The Sims 4 and select Manage-> Manage Add-Ons, is Cottage Living showing here as installed, or just owned?
  - XiaoKanXie
    3 years ago
    @EA_Solaire It' s installed