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XiaoKanXie's avatar
XiaoKanXie
3 years ago
Solved

I have DLC（The Sims 4: Cottage Living） but unable to play!

I have already bought 《The Sims 4: Cottage Living》, the main menu also indicates "I have this content package", but enter the game shows "you don't have the content"!  What can I do to solve this ?:...
bug
mac
pc
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    @XiaoKanXie 

    Okay, let's uninstall and reinstall The Sims 4 and your DLC, let me know how that works for you. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

@XiaoKanXie 

Okay, let's uninstall and reinstall The Sims 4 and your DLC, let me know how that works for you. 

  • XiaoKanXie's avatar
    XiaoKanXie
    3 years ago

    @EA_Solaire Yeah! The game can run normally! I was uninstall and reinstall the game and all DLC twice!
    At the first time, the network is stuttering, and the download phase is often stuck, so all my DLC does not display properly...
    The second time, the network is normal, there is no pause while downloading, then they're all running normally! 🙌

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @XiaoKanXie 

    That's great to hear, thanks for this update 🙂

    If anything else needs attention, be sure to let me know! 

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