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mara-belle425's avatar
mara-belle425
2 years ago

I keep getting installation error everytime I install a pack

Hello Everyone! Yesterday I bought the Get Together Expansion pack on the EA app and right after that, as I was trying to install the pack, it said"Installation Error". So I decided to uninstall a...
bug
mac
pc
mara-belle425's avatar
mara-belle425
2 years ago

Hello!

I have a Windows 7 and I can't find the user access control settings.  Does the game still run on Windows 7?

  • mara-belle425's avatar
    mara-belle425
    2 years ago

    Hello!

    I followed the steps and it still doesn't seem to work for me. Is there any other recommendation you suggest I should do?

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @mara-belle425 

      If those steps aren't working for you, please run an EA Error Report with the steps here, and please provide your Report ID in this thread so we can investigate into this further. Thank you! 

      • Marce3601's avatar
        Marce3601
        2 years ago

        I also have been having the same issue with the packs stopping at 72%, and I have tried everything mentioned above. I also tried to report the error, but the error reporter is also not working. @EA_Solaire 

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