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To check what is the full error message you get?
Also, can we try the following steps?
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Restart your device in Clean Boot mode, then just try running the client and game
@EA_Illium I did just attempt those and they didn't help. The full error message I get is "Windows cannot find 'C:\Program Files\Electronic Arts\EA Desktop\EADesktop\EALauncher.exe'. Make sure you typed the the name correctly, and then try again." Every time i look for it only the old version comes up which is classed as a word document. the launcher is the only file that I'm missing since the update.
- corpsey_lovely2 years agoNew Traveler
@EA_Illium this is the DxDiag file attached.
- 9 months ago
hi! someone actually got any real help, bc im panicking rn and i have the same issue
- 9 months ago
I think somehow the launcher is being duplicated. I was having the same issue. I just kept getting that stupid error that it can't find the launcher file, and my boyfriend just fixed it for me. He went to the program files of the app ( on my computer it was C:\Program Files\ Electronic Arts\EA Desktop\EA Desktop, then he clicked on EADesktop.exe and it launched. It will ask you for your EA login credentials. You just sign in. He created a short cut on my desktop to that file also. I hope this works for anyone else that tries it!
- 9 months ago
I got this error code- C:\Program Files\Electronic Arts\EA Desktop\EADesktop\ EALauncher.exe'. Make sure you typed the the name correctly, and then try again." Just wanted to add that I tried uninstalling it, reinstalling it and repairing it and it didn't work before my boyfriend 'fixed' it. It doesn't make sense that it might duplicate the stupid file, but then tell you it can't be found. EA sucks lol
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