Forum Discussion
3 years ago
I do normally use a VPN, yes. However, I have tried turning it off with avail.
EA_Darko
Community Manager
3 years agoSo you are seeing the issue both with a VPN on and off @pixwl0?
Darko
- EA_Darko3 years ago
Community Manager
Do you set your VPN to a different location than your home network location @pixwl0?
If not can you try that now.
- Close EA App completely by right clicking the EA App system tray icon and selecting Exit.
- Make sure Time/Date is correctly set on the PC
- Make sure EA App is authorized by your anti-virus and firewall
- Reset Internet Explorer Settings
- Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
Disable Changing Internet Explorer’s Proxy Settings:
- Type gpedit.msc in the Start menu’s search box and then press Enter.
- Navigate to User Configuration, Administrative Templates, Windows Components, and then select Internet Explorer in the left column of the Group Policy editor.
- Double-click Disable changing proxy settings in the Settings section of the Group Policy editor.
- Select Enable and then click OK to save the changes.
- Clear Origin Cache Data
- Reset the Windows Host File
- Reboot your computer. Now right-click EA App and select Run as administrator
- If still unresolved, please do a clean boot
Let me know how you get on.
Darko