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sugargoats's avatar
sugargoats
3 years ago

Invalid License Error DA:O

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 956ae14e-e1c8-4890-83ce-3b8a14beb930
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 22.02.23 17:58
Summarize your bug I receive an error saying "Invalid license" every time I try and launch Dragon Age: Origins. Please see attached screenshot. Please help me.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempt to launch Dragon Age: Origins from the EA App.
What happens when the bug occurs? The DA: Origins launcher seems to appear in the background with an error popup over top of it. I am forced to click "Exit".
What do you expect to see? The DA: Origins launcher.

‌

I purchased this game a long time ago and cannot fathom why I would be blocked from launching it. I really just don't know what to do, and this feels really really bad especially after being forced to upgrade to the EA App.

bug
mac
pc

4 Replies

  • sugargoats's avatar
    sugargoats
    3 years ago

    Hi, this post did not contain a fix for my problem. I am still getting the exact same error when trying to launch the game. I downloaded what it said to and it did not fix it. I read further into the thread to see if there was more information and I didn't see anything that was helpful in explaining what my other options could be for fixing this. 

  • sugargoats's avatar
    sugargoats
    3 years ago

    Still looking for a fix to this issue. Are there any other or more recent potential solutions? Thanks

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @sugargoats Hey, an invalid license with DLL errors is typically a registry mismatch from when the game was downloaded or it is on a different drive than the EA App.

    Try this

    Uninstall the game
    Uninstall the EA App
    Use a registry cleaner - there are a lot of them that are free that work wonders

    Reinstall the EA App
    Reinstall the game from your games library


    If you get the same error, create a new admin account on your PC here - user account

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