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EA_Leeuw's avatar
EA_Leeuw
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2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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koshechka84's avatar
koshechka84
New Adventurer
7 months ago

Your EA ID/Username: koshechka84
The names of the missing games: The Sims 4 (Region Free)
The date when this issue first started: Since the transition from Origin to EA App
Your current EA app version: 13.520.0.6033
Your EA app Error Reporter ID : c906b347-41da-4626-85bb-e15d3ffd1be2

I purchased this game in 2015 for English language, and have been playing it up till now. But after transition from Origin to EA App it is missing from my Library.
I want to install the game on other computer but I can't as it is missing.

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