Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
TheTonnina's avatar
TheTonnina
2 years ago

Your EA ID/Username: TheTonnina

The names of the missing games (please just name a handful): The Sims 3 base game

The date when this issue first started: Noticed it today 02/02/2024

Your current EA app version (find out here): 13.116.0.5629 (78907-2840276cb3)

Your EA app Error Reporter ID (provide it in this thread): f56012bf-2de9-48cc-ba0a-101a92d4a44f

I owned the sims 3 base game and a bunch of expansion and stuff packs way back in the late 2000s. I had physical copies that I've since gotten rid of because they were always on my Origins and I moved 3 times...

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,735 PostsLatest Activity: 19 hours ago