[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...

bug

mac

EA_Leeuw

Community Manager

2 years ago

Just to keep the thread updated; we're passed the examples on to the teams for investigation. Thank you!

neyemeth
2 years ago
neyemeth
missing all Sims4 that I purchuased in past years. Now it says Sims 4 free to play, and ask to re-buy content I already paid for.
Just downloaded newest version of EA App after system reinstal.