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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Just to keep the thread updated; we're passed the examples on to the teams for investigation. Thank you!

  • neyemeth's avatar
    neyemeth
    2 years ago

    neyemeth

    missing all Sims4 that I purchuased in past years. Now it says Sims 4 free to play, and ask to re-buy content I already paid for.

    Just downloaded newest version of EA App after system reinstal.

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