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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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kiraandpong's avatar
kiraandpong
12 months ago

I purchased a game in the EA app and the status is complete. A receipt has arrived in my e-mail, but the game hasn't arrived in my inventory yet. I've been waiting for 1 hour.

  • issarenee's avatar
    issarenee
    12 months ago

    I bought 4 this morning and they're all missing. Everywhere shows that I own them, except the EA app. I've tried every fix I've found in here and in facebook groups, nothing. I hope we get this figured out soon, this is too frustrating. 

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