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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
TonboCat's avatar
TonboCat
11 months ago
  • Your EA ID/Username,
    Tonbocat
  • The names of the missing games (please just name a handful),
    Sims3
    Sims4Mass Effect 2
  • The date when this issue first started,
    Feb2024
  • Your current EA app version (find out here),
    13.152.0.5665
  • Your EA app Error Reporter ID (provide it in this thread).5fed51be-9834-4c4e-b04d-d6d13586c980

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