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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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ef7ae3befdf1021's avatar
ef7ae3befdf1021
11 months ago
  • Your EA ID/Username: ef7ae3befdf10215

  • The names of the missing games (please just name a handful): c&c 3 tiberium wars, c&c generals, c&c Red alert 2

  • The date when this issue first started: changing to EA app from Origin

  • Your current EA app version: 13.152.0.5665 (80952-ed75c15630)

  • Your EA app Error Reporter ID: eb1925f5-e53e-4d42-9ef4-8202a14d84b8
  • Nefreiue's avatar
    Nefreiue
    11 months ago

    I issues have been resolved though live chat today,

    Priya, the advisor who helped me was very, very helpful and got it sorted for me very quickly

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