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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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mac
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Pierss's avatar
Pierss
2 years ago
  • Your EA ID/Username,
    Pierss

  • The names of the missing games (please just name a handful),
    Mass Effect 3 Digital Books
    Mass Effect 3 Soundtack
    Star Wars Jed Knight: Mysteries of the Sith
    Sim City: Skies of Tomorrow

  • The date when this issue first started,
    Noticed 6th April 2024

  • Your current EA app version (find out here),
    13.166.0.5679

  • Your EA app Error Reporter ID (provide it in this thread).
    5bae661a-fc84-4cf6-8b3e-233bce0b4090
  • Nightshaft25's avatar
    Nightshaft25
    2 years ago
    • Your EA ID/Username,
      Nightshaft25
    • The names of the missing games (please just name a handful),
      Star Wars Jedi: Survivor

    • The date when this issue first started,
      Noticed 8th April 2024

    • Your current EA app version (find out here),
      13.166.0.5679

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