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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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whitseandr's avatar
whitseandr
11 months ago

Your EA ID/Username: whitseandr

The names of the missing games: Mass Effect 3 Digital Books

The date when this issue first started: First noticed April 2024

Your current EA app version: 13.166.05679 (81327-53372c983b)

Your EA app Error Reporter ID: 037b5ae4-a8e2-49b4-b7c7-7c8a0201f408

GowHawx's avatar
GowHawx
11 months ago

Same here,

Your EA ID/Username: GowHawx

The names of the missing games: Mass Effect 3 Digital Books

The date when this issue first started: First noticed April 2024

Your current EA app version: 13.166.0.5679 (81467-908f277768)

Your EA app Error Reporter ID: 30de099b-e831-42d5-b730-e7e8ecdc65b4

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