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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
DoABarrelllRolll's avatar
DoABarrelllRolll
Rising Newcomer
10 months ago

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.105.345.1020
What expansions, game packs, and stuff packs do you have installed? Can't install it
Steps: How can we find the bug ourselves? *
What happens when the bug occurs? *
What do you expect to see? *
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I Buy the Crystal Creations does't show in my library and can't install it !!

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago
    @DoABarrelllRolll I merged your post with the master thread.

    Could you please provide the information asked on the first post.

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