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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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wallytj_32's avatar
wallytj_32
10 months ago

Your EA ID/Username, wallytj_32

The names of the missing games, Mass Effect 3 Digital Books

The date when this issue first started, Jun 16, 2022

Your current EA app version, 13.188.0.5701 (82324-bb14eb5248)

Your EA app Error Reporter ID, 0570d405-9af3-45d1-9485-b8cdcfb05984

MrVarnor's avatar
MrVarnor
10 months ago

Your EA ID/Username: MrVarnor

The names of the missing games: Star Wars Battlefront II and its Celebration Upgrade, Sims 4 Digital Deluxe, Up All Night content and Life of the Party content

The date when this issue first started: Battlefront II Dec 1st 2023, Sims 4 31st Aug 2022

Your current EA app version: 13.180.0.5693 (82324-bb14eb5248)

Your EA app Error Reporter ID: First on 50abd594-87af-4834-9198-44ca7de7ad68 then on 1f792b9d-1d0a-4b58-8087-b4065d9edd7b

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