Last update is stuck at 3%
Hey, I saw that there was an update this morning. I tried to launch it but it's stuck at 3%. I've restarted the EA app multiple times but each time I have the same problem.
Forum Discussion
Hi i tried updating sims and EA is crashing and i cant update it.
EA_ClausCommunity Manager
Hey 08vw9cw2wkyy,
I'm sorry to hear the EA app crashed for you during the game update! Please take the time to go through this guide to troubleshoot issues with the EA app. I'm confident it'll run the update afterward.
I will also leave here for you the guide to backup and reset the game. After installing the update, it might be necessary to refresh some data and disable some out-of-date Mods or CC.
We hope you'll get back into the game soon!
i ve uninstalled the app and reinstalled it and i pressed update and its stuck on preparing
- EA_Claus
Please also try to clear the cache, the steps to do that are at the top of this guide; sometimes that helps stabilize preparations!
i cant update the game it keeps freezing and i ve tried repairing the game like 5 times
