Forum Discussion

lordsith54's avatar
3 years ago

lost games from orgin to ea app transfer

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Browse Games
When did this happen? (dd.mm.yy hh:mm) 09/10/22/01/00
Summarize your bug lost my games when transferring from orgin to ea app
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? no idea
What happens when the bug occurs? i cant find my games in the library
What do you expect to see? my favorite games in the library

i contacted the ea chat first but they could not help me. you should be able to see all the pictures of the missing games in there

case number #123827506

15 Replies

  • lordsith54's avatar
    lordsith54
    3 years ago

    anything for me to do? i still have my game library but cant access that one game.

  • ladysnakecaz's avatar
    ladysnakecaz
    Seasoned Traveler
    3 years ago

    Me too, For me, it's the games in my library that haven't been installed on my computer, such as The Sims 2 and Theme Hospital

  • I lost my Sim ctitys Cityies of Tomorrow  Add on now i cant keep playing on all my saves.

    I tried the to reset the cache but that didnt help

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey Everyone,

    This thread has become a bit old and a lot has been updated. If you are still running into an issue with the EA App not showing games, please check out this thread.

    This thread is being locked to prevent necro posting.

    Thank you.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,832 PostsLatest Activity: 3 minutes ago