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angryhelen's avatar
angryhelen
Seasoned Rookie
8 months ago

Mac EA app - Sims 4 Language Defaults to Czech After Migration (2024)

I'm encountering a similar issue but with Russian and Czech languages. I'm using the Mac OS version, and my system language is set to Russian, including OS, Origin, EA App, and Sims 4, all in Russian...
mac
technical issues
annnampoland's avatar
annnampoland
8 months ago
Hello, I bought new add on on the sims 4 ea app. When I installed it the language of the whole game changed to Czech. I always played it in polish. I can’t play the game in Czech as I don’t understand it. I uninstalled, repaired and installed again many times without the reason. I am using MacBook so having origin is impossible for me. I tried to install only the basic game of the sims 4 and it’s in polish, but if I add any add on and download it it automatically changes to Czech.  I also tried to clear the cache. Looking forward to hearing from you.
Anulka649's avatar
Anulka649
8 months ago

Got the same issue and only help I got from EA was to reinstall. It did work once but after I close game and was trying to relaunch again it came up with error that there is no game installed. I have click repair and that change my language back to english.  I'm really disappointed of level of help I got from EA, they clearly don't know how to fix it and instead to admit it they just waisting our time.  So far they were always so good. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey everyone,

    I wanted to check something with you all.

    Can you see if the game's language changes only when you install a DLC? Please try installing just the base game without any DLC and check if it remains in your preferred language. Then, install any of your owned DLCs and see if the game language changes.

    Let me know what you find!

    • annnampoland's avatar
      annnampoland
      8 months ago

      Hello,

      The basic game is in preferred language, however when I install the packs it changes the language

    • angryhelen's avatar
      angryhelen
      Seasoned Rookie
      7 months ago

      Hello!

      I discovered the following details:

      1. I deleted The Sims 4 game but did not delete the Documents/Electronic Arts/The Sims 4 folder.
      2. I opened the EA app and chose the Download option.
      3. I selected the Russian language from the drop-down menu in the language settings on the download page (there were Russian, Polish, and Czech options).
      4. I downloaded and installed only the base game without any DLC.
      5. I started the game, and it launched correctly in Russian.
      6. I exited the game and the EA app.
      7. A few days later, I tried to launch the game again and got an installation error. Error message told that the game is not installed and suggested to restore (repair).
      8. I restored (repaired) the game (still only the base game without DLC).
      9. I launched the game, and it started in Czech.

      Additionally, I realized that my account has three versions of the base game because I launched The Sims 4 from different locations during my travels. I bought the Russian version many years ago, which had only Russian, Polish, and Czech language options. Recently, the European and British versions were automatically added to my EA account at no cost (since the base game is now free). These new versions have new language options, including English. However, I cannot choose the English language when I install the game, even though I am in the UK now.

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