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angryhelen's avatar
angryhelen
Seasoned Rookie
2 years ago

Mac EA app - Sims 4 Language Defaults to Czech After Migration (2024)

I'm encountering a similar issue but with Russian and Czech languages. I'm using the Mac OS version, and my system language is set to Russian, including OS, Origin, EA App, and Sims 4, all in Russian. In my game version, I have Czech, Polish, and Russian languages available.

Previously, everything worked fine on Origin, but after transitioning to the EA App, Sims 4 stopped launching and displayed an installation error. After performing a restore, the game launched but in Czech language. I've reinstalled the 65 GB game several times. Once it ran correctly in Russian after reinstalling, but subsequent attempts to launch resulted in the same installation error.

The most critical issue seems to be that after each restore, the game defaults to Czech language (possibly because Czech is listed first among the languages). It appears that the restore process does not consider the language setting during installation.

Please investigate how localization settings are handled during the restore process. This is a critical issue for me as I am unable to play in Czech; I only understand Russian and English.

CM edit: edited title for clarity.

24 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi everyone,  

    Are you still experiencing the issue where the game was originally in Russian, but after repairing it on the EA app, it launches in Czech? If so, please share your EA app Error Reporter ID in this thread.

    Thank you.

  • Hi, I’m experiencing the exact same issue. The game always launches successfully, but it automatically defaults from Russian to Czech without my consent. Recently, it has also been quitting on its own quite often, causing me to lose progress.

    I tried fully uninstalling and reinstalling the game, but I can’t select English to avoid these glitches with Russian. When reinstalling in Russian, the issue of defaulting to Czech still persists. I can’t help but wonder if this is connected to the removal of Russian as a region—it almost feels like a deliberate move by EA to create problems for Russian players. 💢💢💢

    I contacted Support, but the only solution they offered was to change the base game to English—without changing all my expansions to English as well! They haven’t provided any real fix, even though my current region is the UK. At the very least, I should be entitled to play in the language of my current region, especially since I purchased the base game and most expansions in the UK at UK prices.

    I genuinely don’t understand why such a basic feature—the ability to change the game language—is not available in the first place.

  • The game always launches successfully, but it automatically defaults from Russian to Czech without my consent. Recently, it has also been quitting on its own quite often, causing me to lose progress.

    I tried fully uninstalling and reinstalling the game, but I can’t select English to avoid these glitches with Russian. When reinstalling in Russian, the issue of defaulting to Czech still persists. I can’t help but wonder if this is connected to the removal of Russian as a region—it almost feels like a deliberate move by EA to create problems for Russian players. 💢💢💢

    I contacted Support, but the only solution they offered was to change the base game to English—without changing all my expansions to English as well! They haven’t provided any real fix, even though my current region is the UK. At the very least, I should be entitled to play in the language of my current region, especially since I purchased the base game and most expansions in the UK at UK prices.

    I genuinely don’t understand why such a basic feature—the ability to change the game language—is not available in the first place.

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