Community ManagerYour Mac model name (NOT Serial Number!)
iMac Retina 5K, 27-inch, 2020
What version of macOS are you using
Sonoma 14.5
Timestamp when the issue first occurred (date/time):
It's been about a week since the first time this happened so probably May 13th...when I was forced to switch from Origin to the EA app
When does the error occur (opening the EA app, starting a game via the EA app, or during gameplay?):
Every time I open the EA app, the app bounces a few times in the dock and then doesn't open. I don't receive a pop up saying "the app crashed unexpectedly" or "background services crashed". It just doesn't open at all. The icon just goes away after a few seconds.
What is the current version of your EA app
Can't open the app at all
EA app Error Reporter ID
e28a1751-73a1-4289-baf6-ce94def4098c
