Community ManagerCommunity ManagerYour Mac model name : MacBook Pro (Retina, 15-inch, Mid 2015)
What version of macOS are you using: Monterey Version : 12.7.5
Timestamp when the issue first occurred: 13/05/2024
When does the error occur: The error occurs everytime I try and launch the app.
I double click on the app then a message comes up saying (EA app wants to make changes) and then asks me to enter my Mac password, (i enter my password) press enter and when i do this an ERROR code EC:104 BACKGROUND SERVICES CRASHED. It then says 'a quick restart should do the trick', i click restart app and the the same message comes up 'EA app wants to make changes', i enter my password and press enter.
It now comes up with a box saying 'CONNECTING TO EA APP' which stays up for around 2/3 minutes, then it comes up with box that says 'SOMETHING WENT WRONG AND THE SERVICE FAILED TO START.TRY AGAIN IN A MINUTE' with the Ok button.
This whole process happen every time I try to launch the app which i have been trying for nearly 10 days.
What is the current version of your EA app: Unable to check this as i can't launch the app
I have been trying this everyday since the 13/05/2024 for nearly 10 days and this still persists to happen to me and a lot of other people trying to play their games.
Please can you give us an UPDATE on the process in fixing this app and also give us access to origin in the meantime until you fix your Application system.
