Forum Discussion

Thissapunyo's avatar
Thissapunyo
5 years ago
Solved

Madden 22 will not update

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 1010101
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Madden 22 will not update
When did this happen? (dd.mm.yy hh:mm) 17/08/2021
Summarize your bug Madden 22 will not update - I select update and the window closes - no install?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Madden 22 will not update - I select update and the window closes - no install?
What happens when the bug occurs? Madden 22 will not update - I select update and the window closes - no install?
What do you expect to see? Madden 22 will not update - I select update and the window closes - no install?

‌

Madden 22 will not update - I select update and the window closes - no install?

bug
mac
pc
  • Thissapunyo's avatar
    Thissapunyo
    5 years ago

    Resolved myself - the original install was in the download manger as complete - I had to clear this before it would allow the update to install - sems a bit silly?

4 Replies

  • Thissapunyo's avatar
    Thissapunyo
    5 years ago

    Resolved myself - the original install was in the download manger as complete - I had to clear this before it would allow the update to install - sems a bit silly?

  • DaarthDerp's avatar
    DaarthDerp
    5 years ago

    thank you! i was having the same issue and was 2 minutes from tossing my monitor out the window.

  • quicktrent49324's avatar
    quicktrent49324
    5 years ago

    Maybe you can help me..  I have the EA and Madden 22 on my pc . Just updated .game pass to include EA.  Everything seems fine with the installation. I want the 10 hour trial, so I push the 

    [ play ] button and it just says that I played for a minute and does not launch. Just wants me to push [play] again.  and again.   hep?

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    The first thing that you can try @quicktrent49324, is clearing the cache via App Recovery. 

    You can find this feature in the EA app by clicking on the 3 lines in the top left of the app. Then go to Help and navigate to App Recovery. There you will find a button to clear the cache. 

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