Forum Discussion

Thissapunyo's avatar
Thissapunyo
5 years ago
Solved

Madden 22 will not update

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 1010101 Which client functionality are you experiencing this bug with? Other (Please Des...
bug
mac
pc
  • Thissapunyo's avatar
    Thissapunyo
    5 years ago

    Resolved myself - the original install was in the download manger as complete - I had to clear this before it would allow the update to install - sems a bit silly?

quicktrent49324's avatar
quicktrent49324
5 years ago

Maybe you can help me..  I have the EA and Madden 22 on my pc . Just updated .game pass to include EA.  Everything seems fine with the installation. I want the 10 hour trial, so I push the 

[ play ] button and it just says that I played for a minute and does not launch. Just wants me to push [play] again.  and again.   hep?

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
5 years ago

The first thing that you can try @quicktrent49324, is clearing the cache via App Recovery. 

You can find this feature in the EA app by clicking on the 3 lines in the top left of the app. Then go to Help and navigate to App Recovery. There you will find a button to clear the cache. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,313 PostsLatest Activity: 50 minutes ago