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notadrifter's avatar
4 years ago

Mass Effect Requires Administrator Privileges and Fails To Launch

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 27.08.2021 21:07
Summarize your bug Installed Mass Effect. Hit Play and got "Hold up, you need permission. This game requires administrator privileges to launch." I hot OK. Immediately got "Your game failed to launch. An error on our end caused your launch to fail. Try again a little later." I gave went to EA Desktop and Mass Effect properties and marked for Run As Administrator. Still receiving error.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Game fails to launch (from EA Desktop or Games Pass)
What do you expect to see? For the game to launch

Attached screenshots of error messages and Mass Effect compatibility properties. This seems to be a massive issue that numerous users are reporting. I've found no workaround.

1 Reply

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi @notadrifter,

    Whenever you try to launch/install the game you could get a pop-up with a request to make changes to this PC/admin privileges.

    If you click on yes, the game should launch without any issues. If you don't get to see the pop-up, then please try to reinstall the game and make sure that you check your UAC settings in Windows. 

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