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14 Replies
- IIPrest0nII4 years agoHero (Retired)
The topic moved to EA Desktop section.
- EA_Jason4 years ago
EA SPORTS FC™ Team
Hi @C0URT3SY_C4LLS,
What error message do you get to see when you try to launch Mirrors Edge Catalyst?
It would help a lot if you could provide a little more information such as which error message you are receiving, when you get to see the error message, a sreenshot and what kind of troubleshooting you have already done.
Theres no error message, i just launch it, it does the launching thing and then just, kicks me out of the game, no title flash or anything
- EA_Jason4 years ago
EA SPORTS FC™ Team
I just downloaded an launched the game without any issues or crashing via EA Desktop @C0URT3SY_C4LLS.
Could you please post a DxDiag?
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
apologised for the late reply.
Here it is.
- EA_Jason4 years ago
EA SPORTS FC™ Team
Not seeing anything specifically related to Mirrors Edge in your DxDiag @C0URT3SY_C4LLS, and the PC specs are more than adequate.
Could you try a Clean Boot of Windows, only start Origin and then Mirrors Edge and let me know if it works? This way we can test if there is a specific program that causes Mirrors Edge not to launch.
With a Clean Boot you will only launch Windows without any other programs. It the game then starts, then try booting your programs one by one and check which one causes the issue.
i did it exactly as you said and EA desktop wont even open,
heres what happens
- EA_Jason4 years ago
EA SPORTS FC™ Team
That's strange @C0URT3SY_C4LLS, so the EA app launches normally when you don't use Clean Boot, but it won't even start when you launch the app during a Clean Boot?
pretty much, i'll uninstall origin because i cant use my xbox game pass subscription with it and see if that makes any difference by any chance, i'll update when i have the chance.
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