Forum Discussion

ninaw1051's avatar
ninaw1051
3 years ago

Missing Dine Out Pack, Asking to purchase again

EA Game Pro Update removed Dine Out Pack from my game, and then wants to charge me to get it back. 
bug
mac
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Apologies for the delay on this @ninaw1051,

Had you purchased Dine Out, or were you accessing that through your EA Play membership? Is your membership currently active? 

ninaw1051's avatar
ninaw1051
3 years ago

Yes I purchased Dine Out in 2018 I believe in a bundle pack

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @ninaw1051 

    Okay, in that case the live support team will need to look over your account and see what's happened with Dine Out- here on AHQ, we wouldn't have access to your account details to take a look with you.

    Please get in touch with live support by reaching out through Twitter or Facebook- if you have any issues getting through, be sure to let me know! 

    • ninaw1051's avatar
      ninaw1051
      3 years ago

      Thank you for responding. I appreciate it.

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