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Dirkbutt's avatar
Dirkbutt
Newcomer
8 months ago
Solved

Missing game from my Library

So I logged into the EA App and noticed I'm missing some games one I was wanting to play being Dragon Age Inquisition, I've reinstalled, cleared the cache all that and still don't see the game in my library, I know I'm on the right account and have owned it since it came out.

  • Hey Dirkbutt​,

    This could have several reasons, but mostly this happens when you got the game via an EA Play subscription which has since expired. Did you have a membership in the past which is no longer active? That would mean, that any games you had with EA Play have been removed. 

    Also make sure to check your order history to see if you bought the game on this account. 

1 Reply

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey Dirkbutt​,

    This could have several reasons, but mostly this happens when you got the game via an EA Play subscription which has since expired. Did you have a membership in the past which is no longer active? That would mean, that any games you had with EA Play have been removed. 

    Also make sure to check your order history to see if you bought the game on this account. 

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