Missing Games in library
So I have old games missing in my library, are available in purchase history and reported to support two times. All I get from their side it is escalated is that the kind of support you give? is that...
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1st Update! they marked case as resolved but games are still missing. So, I contacted them again, they told me game is too old lol although they are still selling it, then he told me I can't add it wait our team working on it. Is that kind of a Joke? There should be a title Every year for the worst customer service and be given to EA.
Have you tried the Help->App Recovery feature?
I have to do this every other day because the app forgets which games I own and which are installed. It's REALLY annoying.
I done that millions of times and reported cases..and nothing is fixed it is a bug and their agents are the worst ever they keep saying random things and one of them told me it is an old game lol..btw they are still selling it
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